At Roki we work to make digital payments simple, safe and accessible, Maintaining banking standards, regulatory compliance, and institutional support.
Our platform allows businesses and entrepreneurs accept electronic payments without a physical POS., supported by acquiring banks, certified processors, and international payment networks.
Roki is a payment acceptance technology platform that allows businesses to Accept card payments and electronic payments directly from your cell phone, in a safe and regulated manner.
Roki acts as a technological enabler, connecting commerce with:
The money from sales It is always settled through the banking system, never through Roki.
In this section you will find clear answers to the most common questions about using Roki, its payment solutions, security, membership processes and general platform operation.
To operate with Roki you need:
No physical POS or additional hardware is required.
No. Roki It is not a bank, it is not a wallet, and it does not hold funds..
Roki is a technology platform that facilitates the acceptance of payments and integrates with the formal financial system.
The funds are always managed and settled by the bank.
It is a technology that allows accept contactless payments (physical cards or digital wallets) directly from the merchant's cell phone, without the need for a POS terminal.
A payment link is a remote payment method that allows you to send a secure link via:
The customer accesses the link and makes the payment securely.
In this section you will find information on daily use of Roki, the billing process, payment processing, transaction management and incident support, so you can operate your business safely and without complications.
Sales made with Roki They settle directly into the merchant's bank account., in it bank of your choice, provided that the bank is authorized as an acquirer or has available integration.
Roki does not limit trading to a single bank; settlement depends on bank agreement and approval.
Yes. Roki operates under:
Roki It does not store sensitive card data..
Acceptance depends on the acquiring bank, but generally includes:
Crediting times depend on the acquiring bank and the merchant's contract with that bank.
Roki does not intervene or withhold funds.
Operating costs are defined by the acquiring bank and the business model agreed with the merchant.
There may be:
Roki is designed for:
Promoting financial inclusion in a regulated manner.
Availability depends on:
Trade can:
Claims and chargebacks are handled jointly with the acquiring bank.
Yes. Roki provides technical and operational support to merchants and partners, according to the contracted service model.
Roki drives the digitalization of payments with a secure, modern, and easy-to-use platform. Accept card payments from your mobile phone or online, optimize your operations, and access real-time information for your business.